Ehai AI values your privacy and implements strict security measures to protect all personal data. This Privacy Policy explains how we gather, process, and safeguard the information you provide when using our platform.
We prioritize transparency, keeping users informed about data usage and protection during all interactions on the platform.
Our goal is to ensure a secure, seamless, and reliable trading environment. For any questions about your data or our privacy practices, our support team is available to help.
Contact us at [email protected].
Information We Collect
We collect specific data to:
- Provide access to platform features and personalized trading experiences
- Improve service performance and user satisfaction
- Ensure compliance with regulations and maintain security
When We Collect Your Information
- While visiting the website or using Ehai AI services
- During account registration, demo usage, or transactions
- When communicating via official support channels
Your Privacy Choices
You may choose not to provide certain personal information; however, this may limit access to specific platform functionalities.
Personal Data We Collect
- IP address and general location
- Device type, operating system, and browser details
- Date and time of platform access
- Name, phone number, and email (if voluntarily provided)
Legal Basis for Data Processing
| Purpose | Legal Basis |
|---|---|
| Sharing data with trusted partners | User consent |
| Responding to inquiries | Legitimate interest |
| Compliance with legal obligations | Regulatory requirements |
| Improving platform services | Legitimate interest |
| Fraud prevention and security | Legitimate interest |
Data Sharing
Your information may be shared only with trusted partners for operational, legal, or service enhancement purposes.
Cookies & Third-Party Services
We use cookies to:
- Enable platform functionality and smooth navigation
- Remember preferences and previous activity
- Analyze usage patterns and personalize content
- Monitor platform performance using analytics tools
You can disable cookies in your browser, though some features may be affected.
Third-Party Integrations
- Google Analytics for tracking traffic and behavior
- Advertising partners for delivering relevant content
- Social login and integration features
Data Retention
Personal data is retained only as long as necessary for its intended purpose or to meet legal obligations.
Your Privacy Rights
- Request access to your personal data
- Request corrections or deletions
- Object to processing
- Request limitations on processing
- Receive data in a portable format
- Withdraw consent at any time
To exercise these rights, contact [email protected].
Data Security
We implement industry-standard security measures to safeguard your personal information. While no system is completely risk-free, we continually enhance our security practices.
Privacy Policy Updates
This Privacy Policy is reviewed regularly and updated as necessary. Significant changes will be posted on our website.
Contact Ehai AI
For privacy-related questions or assistance, email [email protected].